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Problem with ww10

    May 20 2010 09:48:00

    #1

    Mal Stewart

    Join date : 2008-09-18      Posts : 135

    There is was a problem with ww10.aitsafe.com this morning which has now been solved.

    The cart's main counter had maxed out which caused everyone to end up sharing one single cart instead of each person being issued with a new one. That single cart would be related to the last person, and the last merchant, who clicked on a Buy Now button. Because it was a relatively subtle problem, I'm afraid it wasn't picked up by the normal monitoring.

    I appreciate that it may have caused some embarssment but there was no security implication, no personal information of any customer was disclosed to the wrong the persons. It really just stopped the cart working, it made it impossible to checkout.

    Sorry for the hassle. I'm afraid these are very complex systems and they can fail in ways that had not been forseen.

    Mal Stewart

    Mal's E-commerce Ltd
    http://www.mals-e.com




    May 20 2010 12:31:03

    #2

    MsMom

    Join date : 2008-09-30      Posts : 36

    Thank you !

    Mal Stewart said There is was a problem with ww10.aitsafe.com this morning which has now been solved.

    Mal Stewart

    Sherri Owen
    Making Mal's Even Simpler
    http://merchantmoms.com