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Email from mOrders coming from weird email address

    Aug 13 2010 22:32:27

    #1

    Gil Sery

    Join date : 2010-04-27      Posts : 141

    I just sent a customer an email through the mOrders FULL version, and he called me to verify that I did indeed send the email because in the "To:" field, the email was listed as coming from "Anonymous [mailto:no-reply@fake.com]".

    Obviously, this sounds like a fake email address at best, and like spam at worst. This is very troubling and disconcerting. Is there anyway to change the "To:" address?

    Even "Customer Service [no-reply@tungstenheavypowder.com]" would be better than "Anonymous [mailto:no-reply@fake.com]".

    Please help me with this. It is extremely important that I get this resolved.

    Thanks.



    Aug 13 2010 23:59:33

    #2

    anon

    Join date : 2008-09-18      Posts : 488

    File -> Preferences -> Email tab



    Aug 15 2010 08:20:30

    #3

    Gil Sery

    Join date : 2010-04-27      Posts : 141

    anon said File -> Preferences -> Email tab

    Thanks for answering, I put the following in that field:

    The THP Store Customer Service <store@tungstenheavypowder.com>

    Is there something I did wrong? Did I use the wrong kind of brackets?



    Aug 15 2010 19:20:58

    #4

    anon

    Join date : 2008-09-18      Posts : 488

    Just the email address works (e.g., store@tungstenheavypowder.com).

    I'm not sure how to specify a name with the email address.



    Aug 16 2010 06:31:44

    #5

    Gil Sery

    Join date : 2010-04-27      Posts : 141

    anon said Just the email address works (e.g., store@tungstenheavypowder.com).

    I'm not sure how to specify a name with the email address.


    Thanks, anon.

    Anyone know how to add a name to the email address? Alan? Debbie?