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Problem with ww5?

    Mar 17 2011 20:12:20

    #1

    Ian S

    Join date : 2008-09-18      Posts : 154

    Hi,

    We're having problems with the cart on ww5 - is anyone else experiencing issues?

    Thanks

    Ian



    Mar 17 2011 20:18:57

    #2

    PauletteS

    Join date : 2011-03-17      Posts : 1

    Yep. I just added a few new items to my page and tried to test adding them to my cart. I can't log into my order page either.



    Mar 17 2011 20:20:32

    #3

    Ian S

    Join date : 2008-09-18      Posts : 154

    Ok - thanks - at least we know it's not something we did!



    Mar 17 2011 20:47:16

    #4

    Linda Haycox

    Join date : 2010-09-04      Posts : 36

    I have the same problem. Has anyone emailed Mal ?



    Mar 17 2011 20:47:31

    #5

    Susan E. Mars

    Join date : 2008-09-18      Posts : 3

    We're on ww5 and no one can place an order on our website---it just times out. It's extremely aggravating.



    Mar 17 2011 20:59:38

    #6

    Randy S Jones

    Join date : 2008-09-18      Posts : 7

    ****has anyone told MAL? PLEASE everyone email Mal! ms@mals-e.com *****
    This is a genuine emergency - this is my busiest time and I loose up to 25 orders/ hour this goes on.
    My site www.butterfly-gifts.com is down and uses ww5. My other website uses ww7 and is OK.
    HELP HELP HELP



    Mar 17 2011 21:05:32

    #7

    Ian S

    Join date : 2008-09-18      Posts : 154

    Linda Haycox said I have the same problem. Has anyone emailed Mal ?

    Yes we have e mailed Mal direct.

    Ian



    Mar 17 2011 21:05:48

    #8

    Linda Haycox

    Join date : 2010-09-04      Posts : 36

    I have emailed Mal but haven't had a reply back as yet. it was a customer who altered me to an issue.



    Mar 17 2011 21:10:30

    #9

    Ian S

    Join date : 2008-09-18      Posts : 154

    Mal is based in the IOM I believe - it's just after 9pm there now.

    So I guess he may not see the messages until tomorrow.

    Ian



    Mar 17 2011 21:14:56

    #10

    Randy S Jones

    Join date : 2008-09-18      Posts : 7

    Anyone have his phone number? This is a disaster for us.....



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