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Free shipping showed up in my Discount coupon field today???

    Dec 31 2008 02:54:50

    #1

    Michael Schwab

    Join date : 2008-09-18      Posts : 87

    I just downloaded an order into my MOrders 4 today, and I have discovered in the Voucher Code field, the words "free shipping" show up. ????

    also when I login to my Admin Area in List Orders, in the Discount Coupon line, it's there too.

    As we don't offer free shipping, I wonder if anyone has a clue how that happened, and to only this order?

    I tried running a couple orders through and typed those words in the cart, but they didn't come up, and I've not been able to duplicate the action.

    Anyone have any idea how this happened???

    TIA and Happy New Year!!
    Sandra



    Jan 05 2009 17:57:27

    #2

    Debbie Q

    Join date : 2008-09-18      Posts : 4994

    Customers often try to guess a voucher code to get a discount. Many times their guesses are right and they save money. If you don't have a discount setup with those words the cart just ignores them and they do not get the discount. Nothing to worry about.

    Debbie Q

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    Jan 09 2009 04:05:52

    #3

    Michael Schwab

    Join date : 2008-09-18      Posts : 87

    that was my guess...for the life of me I tried to duplicate it , even typing in FREE SHIPPING.....pfffft who knows~ it didn't work for them, and that was a first!

    Thanks Deb and HAPPY NEW YEAR!