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Re:Failed Transactions at Checkout

    May 01 2012 21:00:10

    #1

    anon

    Join date : 2008-09-18      Posts : 488

    We don't have the problem because for our cart billing details and shipping address are on the same page.

    Try going to cart setup/checkout fields, and check the box that says "Ask for a separate invoice address" if it is not already checked.

    If that doesn't do it, it may be dependent on the payment processor you are using.