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To counter cart abandonment

    May 19 2012 16:36:02

    #1

    cutupguy

    Join date : 2008-10-15      Posts : 22

    Is there a way to capture the email address entered in the cart so if a customer abandons the cart before completing the purchase I can contact them? Or maybe have a chat window presented when they bail out?

    I read in another forum of a guy who used Mal's cart and was able to capture the email address, but the post was from 2003.

    Thanks for any ideas!

    Al



    May 20 2012 03:49:23

    #2

    GT

    Join date : 2008-09-18      Posts : 3207

    I can only think of having an email address collection as part of your page and send using sendmail before sending the form.

    Having trouble with a form or need one building?
    Fast turnaround, but I do charge :)

    Mal's Forms / Scripts and the syntax are here.




    May 21 2012 12:54:39

    #3

    anon

    Join date : 2008-09-18      Posts : 488

    Personally, I think this is a bad idea. As a customer, it would give me a bad impression of your site.

    However, I think it is doable technically. Since you can put javascript in the header you could use onbeforeunload to execute something.