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Re:Gift voucher not deducting from total

    Jun 26 2012 17:15:20

    #1

    cutupguy

    Join date : 2008-10-15      Posts : 22

    I use QuickBooks Download manager and it transferred the "Total" into QuickBooks. I had to manually enter a discount in QB before processing the card manually or the customer would not have received the gift amount.

    If I set an expiration date it would have been out 6 month or more and would have not triggered on this transaction.

    I assume the customer receipt from Mal's shows no deduction so the customer thinks the voucher did them no good.

    Maybe I missed something, but where is the advantage to the gift voucher function?

    Maybe the best way to offer gift vouchers is to actually create a one time discount voucher instead? Ideas?