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Re:Cart abandonment

    Sep 26 2012 08:12:52

    #1

    Julie Britton

    Join date : 2008-09-18      Posts : 12

    Premium Cart.
    Advanced Shipping.
    All UK Orders - Delivered FREE, and with our compliments
    Rest of the World
    10 for orders up to 100 value,
    25 for orders up to 300,
    40 for orders above 300

    Customer arrives at cart and wants to check out. Presses checkout button but instead is told to add their own shipping, this is happening for ALL orders whether UK or Intl. Adds shipping. Then has to press checkout button again.

    It's just one too many issues right when they are ready to pay.