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Quotation marks in text box dropped from e-mails

    Feb 28 2009 04:54:59

    #1

    cutupguy

    Join date : 2008-10-15      Posts : 22

    I have some text boxes in my cart page for the customer to enter text they want added to the product. If the customer enters something like this;
    Please make "Big Deal" in bold letters

    The exact phrase shows up on the customer's order screen and is sent to Mal's intact. Going to List Orders> Details> shows the phrase as entered. However, the customer thank you e-mail and the order notification e-mail drops the quotation marks like this;
    Please make Big Deal in bold letters

    Since it arrives at Mal's intact I don't think it's anything in the page code, but rather maybe something in Mal's e-mail generator.

    Any ideas?

    Thanks!
    Al



    Feb 28 2009 06:24:47

    #2

    Debbie Q

    Join date : 2008-09-18      Posts : 4994

    The HTML version of the order notifications should show the quotes. It does on mine. Mal said he is working on an HTML version of the customer reciept as well.

    Debbie Q

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    Feb 28 2009 23:24:32

    #3

    cutupguy

    Join date : 2008-10-15      Posts : 22

    Thanks, Debbie! Once again you have the answer.

    Al