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How to Require Shoppers to Select Credit Card

    Jul 28 2015 19:23:40

    #1

    Yukon4

    Join date : 2008-09-18      Posts : 67

    Our cart does NOT provide a way for customers to choose which credit card they are using -- it simply asks for their CC number.

    In the Mal's Demo Store, I see there is a pulldown where the cards one accepts are listed -- our checkout does not resemble the demo store at all!? Have we missed out on an upgrade? We are using Mal's Premium.

    Again: we need to list in the checkout the credit cards that we accept. (had a recent complaint from a customer who entered the # for a type of card that we do not accept - and they replied, "why don't you just LIST which cards you take??". Good point.



    Jul 28 2015 19:42:46

    #2

    Debbie Q

    Join date : 2008-09-18      Posts : 4994

    The credit card portion of the cart is going to vary depending on if you are using cart version 1 or 2, if you re using a free or paid version and which credit card processor and gateway you are using.

    Perhaps you could list the credit cards you take in the header of the cart?

    Debbie Q

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    Jul 28 2015 19:51:04

    #3

    Yukon4

    Join date : 2008-09-18      Posts : 67

    I just noticed the NEW version 2 cart and have switched to that -- lovely.

    We are using a PAID version of Mal's.

    However, there is still NO pulldown where shoppers select their credit card, so presently, some folks are allowed to entered an American Express number and the cart will accept it -- however the store does NOT accept AMEX. Within the cart setup we listed the cards we do accept -- too bad by entering their names there, it does not generate the pulldown.

    We are using PayHub as the payment gateway (a recent switch).

    Here is our checkout page presently:
    https://ww5.aitsafe.com/cf/pay.php?id=25789436&lg=0&us=70128868&sd=&sg=7fcba97be4252fe161fcf91f44e1bfaa



    Jul 28 2015 20:53:20

    #4

    Debbie Q

    Join date : 2008-09-18      Posts : 4994

    In My cart under Messages and general settings I told people in the shipping message box that we do not accept American Express. They see this several times before they get to where they enter their CC information. I don't get many people trying to use AE any more.

    Debbie Q

    Mal's Support: www.mals-e.com/support.php
    GT's Forms and examples: www.malsforms.com
    Helpful java scripts: www.gemasana.com/mals
    Shipping help documents: www.stoner.org.uk/mals

    My Create-A-Book Publishing - mycreateabook.com
    Personalized Books, Music CDs and Gifts for all ages and occasions.

    Please help me out and share my site on your networks.