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What is causing this?

    Aug 11 2015 01:46:45

    #1

    G Lewis

    Join date : 2015-08-09      Posts : 6

    I am a newbie and I am setting up a payment gateway with Virtual Merchant.

    If I use a Buy Now hyperlink frommy web site to Mal's, when I select Pay By Credit Card it takes me to the Virtual Merchant web site and uses their payment processing form and rules.

    If I use an HTML form and pay.cfm to get to Mal's, all is fine until I select Pay By Credit Card. Then it uses Mal's site for payment processing instead.

    Why is this? Any ideas? It is not critical because I will likely stick with the HTML form. Just curious.



    Aug 11 2015 03:27:06

    #2

    Debbie Q

    Join date : 2008-09-18      Posts : 4994

    It sounds like you might be going to 2 different carts. Are you sure you only have one cart? Is the page with the product codes live so that we can look at it?

    Debbie Q

    Mal's Support: www.mals-e.com/support.php
    GT's Forms and examples: www.malsforms.com
    Helpful java scripts: www.gemasana.com/mals
    Shipping help documents: www.stoner.org.uk/mals

    My Create-A-Book Publishing - mycreateabook.com
    Personalized Books, Music CDs and Gifts for all ages and occasions.

    Please help me out and share my site on your networks.




    Aug 11 2015 09:46:38

    #3

    Alan

    Join date : 2008-09-18      Posts : 2950

    I've emailed Mal. Something looks wrong on two accounts I tried.

    Alan
    Some shipping help documents are available at www.stoner.org.uk/mals/




    Aug 11 2015 12:15:11

    #4

    G Lewis

    Join date : 2015-08-09      Posts : 6

    There is only one cart. Not live yet.