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Help - Payment Gateway Not Working!

    Sep 03 2015 18:52:32

    #1

    Marc Polish

    Join date : 2008-09-18      Posts : 24

    We just signed up with First Data e4 (which is now called Payeezy) and filled in the login, transaction key, and response key.

    When we select Payment by credit card radio button and then click the Order Now button we get an error message from the merchant page:

    Unable to proceed with payment

    We cannot proceed with payment because of technical difficulties.
    Please try again later or contact customer support at justtoiletpaper.

    The error email coming back from the gateway states:

    x_login : Invalid x_gateway_id for multi-terminal payment page

    Am I missing something?



    Sep 03 2015 19:51:55

    #2

    Marc Polish

    Join date : 2008-09-18      Posts : 24

    Whew.. ok it's fixed.

    Had to change a setting on the Merchant side.

    TIA!