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Re:Email Notices not Sent for PayPal Orders? NEW

    Dec 07 2015 18:46:31

    #1

    JameyLynn

    Join date : 2008-09-18      Posts : 97

    Paypal pinging the order as paid is not very reliable. I probably have about 20% of my orders that do not get marked as paid, which is what generates you getting the emailed order.

    You can edit the order. What I do is go into the order, mark it paid. Then I copy the customers address. Then put in my own email address.

    Exit the editing. Then select to email a customer receipt. This will send you the email. Then go back into edit and add the customers email back onto the order and send the customer an email receipt. Because if the payment was not pinged as paid, the customer never received their email confirmation either.

    This is not very efficient and it time consuming, but at least the emails are generated.

    JameyLynn
    Howaco Glass Supply Co
    www.howacoglass.com