Community Forums 

Main Content

Archiving orders

    Feb 19 2016 18:59:27

    #1

    Ian S

    Join date : 2008-09-18      Posts : 154

    Hi,
    We need to start archiving old orders to maintain order data for the new order processing facility, but can't see a way to select batches of orders for archive.
    Can orders only be archived one by one?



    Feb 25 2016 21:08:29

    #2

    cassie75

    Join date : 2008-09-18      Posts : 273

    Yep. One by One

    It is something we requested for Premium Customers a while ago but never got an answer.

    Please let us know if you get an answer from mal

    Life is too short to work 8 hours a day - thats why I work 16 :-)




    Feb 25 2016 21:19:25

    #3

    Ian S

    Join date : 2008-09-18      Posts : 154

    Thanks for the reply Cassie,

    That's what we suspected was the case - and is a real pain to archive 1 by 1 when we have 1500 orders in the database currently.

    I'll mail Mal and see if he plans to add a bulk archive feature.

    Incidentally, I found a past post whilst searching this subject, that said the archive data is stored for about 6 months. I checked the archive time with Mal a few days ago and he confirmed that the archived data is stored and available indefinitely..



    Apr 30 2016 14:54:57

    #4

    cassie75

    Join date : 2008-09-18      Posts : 273

    That storage info was very helpful. I hadn't even twigged there might be a limit.

    Did you can an answer about batch archive?

    Life is too short to work 8 hours a day - thats why I work 16 :-)




    May 01 2016 18:26:11

    #5

    Ian S

    Join date : 2008-09-18      Posts : 154

    Hi Cassie,

    Mal did reply but currently has no plans to introduce a bulk archiving facility.

    From his reply I think he's concerned that introducing such a facility will mean his data storage capacity will have to be increased dramatically which presumably costs him.

    I suggested that some merchants (including us for certain) would probably be willing to pay an extra amount each quarter for the facility and the extra storage capacity, but that didn't get a response.

    I reckon we spend 10-15 minutes each day archiving orders. Doesn't sound much but it adds up over a year.

    Ian