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Re:e-mail notification of an order failed

    May 21 2016 03:12:03

    #1

    Bacchus

    Join date : 2014-12-04      Posts : 57

    Debbie Q said It happens occasionally. Sometimes PayPal makes a change and does not send the IPN notice that the payment has been made. Sometimes the ISP blacklists the notifications. It is a good idea to have duplicate emails setup to receive orders to double your chances that you get them and make a regular practice of checking admin to make sure you have gotten them all.

    Thank you for the advice Debbie. Had not noticed the option for extra e-mail addresses in the cart setup. Done! Question: when you say "the ISP blacklists...." which ISP are you referring to? Is the blacklisting a one time occurrence or endures? Where to go to try to remove the blacklisting?

    Bacchus