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Download link from Linklok works but NO download email is sent

    Sep 05 2016 01:05:43

    #1

    RobynC

    Join date : 2016-05-28      Posts : 5

    I saw that Being on Aug 31 2016 had the same problem as me so I switched to Paypal Express as they did. I now get the button to go to the Download page but the email with the same links is not being sent. I get all of the other emails - receipt from Paypal, order notification to customer and copy to vendor. I get the download notification when the item is downloaded. Just not the email which also contains the links shown on the download page.



    Sep 05 2016 17:14:30

    #2

    GT

    Join date : 2008-09-18      Posts : 3212

    I presume that you have done a test purchase and see that you are not sent the email Robyn?

    Having trouble with a form or need one building?
    Fast turnaround, but I do charge :)

    Mal's Forms / Scripts and the syntax are here.




    Sep 08 2016 07:12:42

    #3

    RobynC

    Join date : 2016-05-28      Posts : 5

    Yes I did about 10 tests. I set up another email address, another Paypal account and used that to purchase. I got the link to go to the download page but no email with download links ever arrived.I got emails from mals to confirm the order but not the final email with the links.



    Sep 09 2016 06:15:10

    #4

    GT

    Join date : 2008-09-18      Posts : 3212

    I suggest you ask Mal, contact at the foot of this page.

    Having trouble with a form or need one building?
    Fast turnaround, but I do charge :)

    Mal's Forms / Scripts and the syntax are here.