Community Forums 

Main Content

Customers are confused

    Nov 16 2016 00:37:20

    #1

    sread

    Join date : 2016-11-16      Posts : 1

    I keep getting calls from customers who think that Paypal is the only option for payment. I am pretty sure they just aren't scrolling down far enough but they are adamant that they can't pay with a credit card. Paypal makes their log in really big and the option to pay with a credit card small. My customers don't have paypal accounts. Is there anyway to change this??



    Nov 16 2016 04:27:22

    #2

    GT

    Join date : 2008-09-18      Posts : 3202

    Talk to PayPal as it is their web page...

    I've not heard of this complaint from anyone before though :)

    Having trouble with a form or need one building?
    Fast turnaround, but I do charge :)

    Mal's Forms / Scripts and the syntax are here.




    Feb 06 2017 11:07:01

    #3

    Harm

    Join date : 2014-11-04      Posts : 5

    It is true that PayPal does this. They want people to sign up. This could be much more customer friendly but it is a PayPal problem