Community Forums 

Main Content

Re:Orders highlighted in Red

    May 30 2017 03:48:35

    #1

    Debbie Q

    Join date : 2008-09-18      Posts : 4994

    Orders in red mean the cart does not know the status. Usually it means the order did not go through for some reason. A failed transaction or an abandon cart are 2 common reasons. Sometimes The order has gone through and PayPal simply didn't make a call back to the cart so you need to check to make sure there is no record of the sale in PayPal.

    Debbie Q

    Mal's Support: www.mals-e.com/support.php
    GT's Forms and examples: www.malsforms.com
    Helpful java scripts: www.gemasana.com/mals
    Shipping help documents: www.stoner.org.uk/mals

    My Create-A-Book Publishing - mycreateabook.com
    Personalized Books, Music CDs and Gifts for all ages and occasions.

    Please help me out and share my site on your networks.