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Missing Confirmation Email when starting new acct

    Aug 13 2017 19:06:02

    #1

    VtYarnShop

    Join date : 2017-08-08      Posts : 3

    I want to move my cart at my web designer's Mal's acct to a new acct I just made. But I never received the confirmation email at my AOL email address. I can log in to my acct using my acct name and PW. Does Mal's work with AOL? I don't want to move the cart until I know that my aol email will work for notifications etc.



    Aug 14 2017 01:54:57

    #2

    Debbie Q

    Join date : 2008-09-18      Posts : 4990

    Lately I have been getting the confirmation emails but they ALWAYS land in the spam folder. In the past they never even made it that far. I have them sent to 2 address to increase my chances of getting them.

    Debbie Q

    Mal's Support: www.mals-e.com/support.php
    GT's Forms and examples: www.malsforms.com
    Helpful java scripts: www.gemasana.com/mals
    Shipping help documents: www.stoner.org.uk/mals

    My Create-A-Book Publishing - mycreateabook.com
    Personalized Books, Music CDs and Gifts for all ages and occasions.

    Please help me out and share my site on your networks.




    Aug 14 2017 11:01:59

    #3

    VtYarnShop

    Join date : 2017-08-08      Posts : 3

    Debbie, will the order notifications come through to my AOL email even though the account setup notification didn't even show up in my spam folder?

    Is there a way I can add something to my address book to make sure those orders get through?



    Aug 14 2017 12:43:15

    #4

    Debbie Q

    Join date : 2008-09-18      Posts : 4990

    You can try adding ms@Mals-e.com and aitsafe.com but I am not sure it will help. AOL blocks when they want to block and it seems to come and go. You need to check in your cart admin area regularly for missed orders.

    Debbie Q

    Mal's Support: www.mals-e.com/support.php
    GT's Forms and examples: www.malsforms.com
    Helpful java scripts: www.gemasana.com/mals
    Shipping help documents: www.stoner.org.uk/mals

    My Create-A-Book Publishing - mycreateabook.com
    Personalized Books, Music CDs and Gifts for all ages and occasions.

    Please help me out and share my site on your networks.




    Aug 14 2017 12:45:37

    #5

    Debbie Q

    Join date : 2008-09-18      Posts : 4990

    To be fair.... My Yahoo account blocked just as many. And my domain account also block some. Email is just not 100% reliable for email notifications anymore.

    Debbie Q

    Mal's Support: www.mals-e.com/support.php
    GT's Forms and examples: www.malsforms.com
    Helpful java scripts: www.gemasana.com/mals
    Shipping help documents: www.stoner.org.uk/mals

    My Create-A-Book Publishing - mycreateabook.com
    Personalized Books, Music CDs and Gifts for all ages and occasions.

    Please help me out and share my site on your networks.




    Aug 14 2017 12:56:16

    #6

    VtYarnShop

    Join date : 2017-08-08      Posts : 3

    Thanks.