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Not receiving order e-mail

    Aug 11 2009 05:25:31

    #1

    Drake

    Join date : 2009-06-19      Posts : 52

    Hello again!

    I recently disovered that I don't receive the comments that customers are typing if they pay with Paypal. I am currently using the Express, so i thought I would try changing Mal's to the Standard. When I did that, I now receive the comments on the order form, but the order form is no longer being e-mailed to me. Just the payment notification (which I don't receive with the Express option).

    To summarize:

    1) When using Express, I receive the Order e-mail, but no comments from the customer or payment notification from Paypal.
    2) When using Standard, I receive payment notification and comments, but no e-mailed order form.

    What am I doing wrong, or is this how it is supposed to work?

    Thanks!