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Re:Not / No longer receiving Paypal email Notification email

    Sep 17 2009 19:22:06

    #1

    Michael Schwab

    Join date : 2008-09-18      Posts : 87

    Today I received this correspondence from Paypal andlo and behold, the problem is resolved! email notifications are now being sent out, and we'veI just received a Paypal-paid order through our website. Glad I called them :)

    context of message:

    Recently you requested assistance from PayPal Merchant Technical Services. Below is a summary of your request and our response.

    If this issue is not resolved to your satisfaction, you may reopen it within the next 3 days.

    Thank you for allowing us to be of service to you.


    To access your question from our support site, click here.


    Subject
    EC customers are not receiving email notification of payments

    Discussion Thread
    Response (Administrator) 09/17/2009 01:18 AM
    We appreciate your patience. This message is to inform you that the issue was resolved through a recent live site update.

    Please contact us again if you feel the issue is not resolved and provide additional supporting details to help us identify or reproduce the issue.

    PayPal Merchant Technical Services