Community Forums 

Main Content

which orders have been paid?

    Oct 13 2009 09:39:43

    #1

    gadzooks

    Join date : 2009-10-13      Posts : 4

    I notice that mOrders downloads orders whether they have gone through our payment gateway successfully or not, with the risk that they could get sent out for free!
    Is there a way of avoiding this without logging in to the main site and checking each individual order?
    Thanks



    Oct 13 2009 10:42:55

    #2

    Pat H

    Join date : 2009-08-01      Posts : 46

    I think that if you actually go to the mOrders page after logging into Mals then all of the orders are listed and the 'incompleted' or 'unpaid' orders are in RED. You could then delete any RED orders before downloading into your desktop mOrders.
    Hope this helps.

    Just Quizzes
    www.justquizzes.co.uk




    Oct 14 2009 18:41:26

    #3

    gadzooks

    Join date : 2009-10-13      Posts : 4

    Thanks Pat H, I guess we have just ot into the habit of using mOrders solely for day to day management (when we were gathering card details). PCI has made us take on a gateway so now we need to check first whether the orders are paid or not. Bit ironic that....Thanks tho



    Oct 14 2009 19:56:28

    #4

    Debbie Q

    Join date : 2008-09-18      Posts : 4994

    I haven't looked in a long time but in my version of mOrders it use to say if it was paid or not under the payment details section. Took a little comparing to understand the codes tho.

    Debbie Q

    Mal's Support: www.mals-e.com/support.php
    GT's Forms and examples: www.malsforms.com
    Helpful java scripts: www.gemasana.com/mals
    Shipping help documents: www.stoner.org.uk/mals

    My Create-A-Book Publishing - mycreateabook.com
    Personalized Books, Music CDs and Gifts for all ages and occasions.

    Please help me out and share my site on your networks.