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Re:FedEx pricing seems off

    Nov 06 2009 17:20:55

    #1

    Yukon4

    Join date : 2008-09-18      Posts : 67

    Does anyone else have this issue?

    We are using the "advanced shipping" and entered our Fed Ex account # so the cart can communicate with Fed Ex.

    The cart or Fed Ex is displaying CHEAPER shipping rates for Fed Ex 2 Day, than for Fed Ex Ground (not always, but sometimes). So of course, folks select Fed Ex 2 Day. After I type this, I'm turning OFF the 2 day option until we can determine what is wrong. Any advice on what to do, or change or check would be greatly appreciated.

    Do we need to contact Fed Ex??