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making phone number required field

    Sep 23 2008 22:31:04

    #1

    AmyLG

    Join date : 2008-09-23      Posts : 12

    In the Mals cart I have set up at joggermom.com, the phone number field (per the 'make this a required field' checkbox in the cart setup) is set as a required field, but my client is receiving orders without phone numbers. Any ideas why it wouldn't actually require a customer to fill out that field?

    thanks,
    Amy



    Sep 24 2008 06:44:51

    #2

    Mal Stewart

    Join date : 2008-09-18      Posts : 135

    That will be PayPal Express checkout where all the customer details come from PayPal, including the telepone number (or not as the case may be). The work around is to use an Additional customer data field to collect the phone number and make it required.

    Mal

    Mal's E-commerce Ltd
    http://www.mals-e.com