Community Forums 

Main Content

Mal's not sending emails on all orders

    Mar 14 2011 19:09:31


    David H

    Join date : 2009-12-16      Posts : 24

    I have had two recent orders over the last 3 days in which I have not received notification emails from Mal's. Anyone else having this issue?

    The only way I found out these orders came through was a notification of a paypal payment for one, and a notification from of a payment on another. Then i signed into the mals website and did see them under the orders tab but no notification.

    Mar 14 2011 19:41:42


    Debbie Q

    Join date : 2008-09-18      Posts : 4998

    If you normally get order notifications and you know you have things setup correctly I would suspect that they are being blocked by your ISP spam filter. Did you check your spam box?

    Debbie Q

    Mal's Support:
    GT's Forms and examples:
    Helpful java scripts:
    Shipping help documents:

    My Create-A-Book Publishing -
    Personalized Books, Music CDs and Gifts for all ages and occasions.

    Please help me out and share my site on your networks.

    Mar 14 2011 23:55:25


    David H

    Join date : 2009-12-16      Posts : 24

    Ok, I did get a late notification. I need to investigate the reason for this.