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Problem with Shopping Cart - Card Start Date only goes up to 2010

    Nov 19 2011 17:02:57

    #1

    Erica Ratcliffe

    Join date : 2011-04-25      Posts : 38

    Hi There, i hope someone can help me, my customer have been having problems buying from my site christmasjumpercompany.co.uk over the last couple of days because they say when they enter there card details the card start date only goes up to 2010 and not 2011.



    Nov 19 2011 18:45:00

    #2

    Alan

    Join date : 2008-09-18      Posts : 2986

    The card details will be entered in Paypal or your credit card gateway.

    For the latter it went from 2011 to 2022 for me.

    It said 'secure' but I wasn't seeing the padlock on the card entry page.

    Alan
    Some shipping help documents are available at www.stoner.org.uk/mals/




    Nov 20 2011 03:24:43

    #3

    mrprez

    Join date : 2008-09-18      Posts : 19

    Why do you need to collect the member since date? Not sure what that is for, but you are right, it should include 2011.



    Nov 20 2011 07:20:41

    #4

    Alan

    Join date : 2008-09-18      Posts : 2986

    You need to email Mal. I didn't need the start date on my test but if you do it would need a change. See 'Contact' below.

    Alan
    Some shipping help documents are available at www.stoner.org.uk/mals/