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paypal notifications showing an hr later after cart notification

    Sep 07 2012 15:17:37

    #1

    Claire

    Join date : 2008-11-08      Posts : 90

    hi.. was wondering if anyone has seen this problem? Client is getting cart notifications when order is placed. but paypal notifications are not showing up for about an 1hr or even more after that.

    this client has a premium mals cart. are there any setting in the cart I need to be aware of? I have IPN checked. OR should I poke around on PayPal to check those settings?

    thank you!

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    Claire Walters Design Studios




    Sep 07 2012 15:23:44

    #2

    GT

    Join date : 2008-09-18      Posts : 3256

    If it's the PayPal notifications that are the trouble, then surely you need to talk to PayPal.

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    Sep 07 2012 15:33:15

    #3

    Claire

    Join date : 2008-11-08      Posts : 90

    GT - I thought so - just wanted to make sure I wasn't missing anything in the mals cart settings. I'll have them check the paypal settings

    much appreciate the reply
    enjoy the weekend :)

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    Claire Walters Design Studios




    Sep 07 2012 16:43:21

    #4

    Debbie Q

    Join date : 2008-09-18      Posts : 5005

    The PayPal notifications usuaully come around the same time but this past week it has been strange. Sometimes they are coming quite far apart. Nothing that can really be done about it.

    Debbie Q

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    Sep 07 2012 21:17:30

    #5

    Claire

    Join date : 2008-11-08      Posts : 90

    Debbie Q said The PayPal notifications usuaully come around the same time but this past week it has been strange. Sometimes they are coming quite far apart. Nothing that can really be done about it.

    ahhhhh thank you. so we are not (that) crazy ;)

    client notified me earlier letting me know notifications were coming in within 10mins or so after cart notification.

    Thx Debbie. Have a great weekend!

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    Claire Walters Design Studios