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Re:Cancel on payment gateway next page question

    Sep 05 2013 15:18:21



    Join date : 2008-09-18      Posts : 33

    GT said I don't remember seeing this question before Chris, maybe Debbie has...

    My thought is, if the buyers card is turned down, why would you want them to keep browsing the site?

    Hi GT

    Often potential buyers will go through the checkout just to ensure delivery charges aren't added on at the end of the process, with the intention of coming back again to finalise the order.
    As you can see from the screenshot, the landing page after cancelling the Sagepay card process simply lands on a brick wall so to speak.