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PCI Compliance

    Nov 02 2014 13:17:32



    Join date : 2008-09-18      Posts : 497

    Don said Well I went through all this with Mcafee also who were being far to pedantic in their online scans.

    However Worldpay are using Trustwave for their PCI compliance, it looks a bit daunting, but if you proceed with Trustwaves online scan procedure, where you will probably, like me, get a 100% pass. As Mal's is handling all the card details, you then need to speak to someone at Trustwave to confirm to them that is the case.

    Once they accept your info, they will probably give you a PCI compliant certificate number, wait for it, at no cost !


    Cassie75 - IanS is virtually saying what I stated in my first post above.

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    Nov 08 2014 16:07:20



    Join date : 2008-09-18      Posts : 280

    But we don't take payment via Sagepay or PayPal.

    We only take manual payments as we don't want to charge customers cards until the parcel is actually sent.

    McAfee said we had to have scans of our site because we connect to Mal's and that could leave a vulnerability.

    Everyone we speak to connected with our merchant account says we have to pay the vast amounts of money to them to comply with their rules. Seems so unfair that they make the rules and get the money from those rules.

    Anyway - will try Trustwave again but they really were not any help at all.

    Do either of you have a phone number or contact name - the chap i have been in contact with at trustwave (David Forsyth) is absolutely useless.

    Life is too short to work 8 hours a day - thats why I work 16 :-)

    Nov 28 2014 13:49:37



    Join date : 2008-09-18      Posts : 280

    OK - final update on this post.

    We went onto the Streamline/Worldpay website and clicked the PCI Comply Now button which took us to the Trustwave website. We used to use that to upload the certificates from McAfee so we logged on but couldn't see what to do next.

    After several phone calls to both Worldpay and Trustwave, they eventually added a button so we could do the questionnaire on there. We filled it in the same as we did on McAfee but it did not say we needed website vulnerability scans, and they were the main problem with McAfee !!

    To cut an already long story short - we appear to now be compliant but have had to pay the 30 fee to Worldpay. How Don got it free we have no idea.

    The questionnaire did flag up a couple of things we had forgotten so it was well worth doing. Just don't like having to pay for something we used to get free through Mal's :-(

    Life is too short to work 8 hours a day - thats why I work 16 :-)

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