Community Forums 

Main Content

Version 2 bug?

    Jul 23 2015 16:09:38


    Gil Sery

    Join date : 2010-04-27      Posts : 141

    I was using version 2 along with the "sales tax added to products" and "tax based on shipping address" options. However, I noticed with version 2 that when one clicks Submit, so submit the order, the amount of sales tax is displayed at the top of the page (and not very visibly, if the visitor has a large monitor). One has to press "Submit" a second time in order for the order to actually be submitted and go through.

    Is this a bug or is this how version2 is supposed to act? I'm ask, because I think having to press "submit" twice is extremely confusing for visitors. I went 6 days with no online sales until I switched back to version 1, after which the online sales resumed. I really think the problem was people who were confused about pressing "Submit" twice.

    Is there anything that can be done about that?

    Thanks in advance for any help.

    Jul 23 2015 21:53:30


    Debbie Q

    Join date : 2008-09-18      Posts : 4998

    I would email Mal. None of us know much about version 2. When you find out report back here because that is how we are learning about it. :)

    Debbie Q

    Mal's Support:
    GT's Forms and examples:
    Helpful java scripts:
    Shipping help documents:

    My Create-A-Book Publishing -
    Personalized Books, Music CDs and Gifts for all ages and occasions.

    Please help me out and share my site on your networks.