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Disabling Voucher Code Box

    May 07 2016 00:25:55


    Ian S

    Join date : 2008-09-18      Posts : 155


    I'm struggling to disable the voucher code box on the cart.

    In 'Discount voucher settings' the first line says 'You can hide the entry box if you want to stop taking vouchers for a while'

    But below this there is a tick box for enabling the voucher codes, not disabling the vouchers.

    The box is not ticked in our settings, but the cart still shows the message and the code entry box.

    I don't recall ever enabling the voucher system as we've never used them

    But how do we disable it ?

    Any help gratefully received as I've spent hours trying to fix this.


    May 07 2016 16:38:43



    Join date : 2008-09-18      Posts : 3226

    I would ask Mal to reset your cart.

    Having trouble with a form or need one building?
    Fast turnaround, but I do charge :)

    Mal's Forms / Scripts and the syntax are here.

    May 10 2016 08:18:44


    Ian S

    Join date : 2008-09-18      Posts : 155

    Thanks for the advice GT

    I contacted Mal and the problem was that we had the old voucher system setup. Don't recall ever using vouchers over the last 12 years we've been using Mals-e but he was quite right.

    In case anyone else has the same problem, the solution is:

    Go to Cart setup- discount voucher settings -discount vouchers

    At the bottom of the right hand column, click on 'access old system'

    Clear the voucher code mask.

    Click Update settings