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Missing Credit Card number and exp date in orders

    Aug 21 2016 20:19:57



    Join date : 2008-09-23      Posts : 77

    I'm overseeing an active and established cart, and in the last few days several orders have some though without credit card numbers or exp dates. The security codes are there though. Anyone else having this issue? The info is missing from the email notifications and the cart orders online. Anyone else having this issue?

    Aug 22 2016 08:35:47



    Join date : 2008-09-18      Posts : 498

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    Aug 22 2016 11:40:13



    Join date : 2008-09-23      Posts : 77

    I did email Mal at the time I posted this. I'll let you know what he says.

    Aug 23 2016 13:26:21


    Ian S

    Join date : 2008-09-18      Posts : 156

    Is it ok to transmit credit card data via e mail?

    When you say the security codes are there, do you mean the 3 digit CVV ?

    Was under the impression from the PCI DSS rules that the probably the full card number and certainly the CVV number should not be sent over un secure e mail.

    Aug 23 2016 14:01:13


    Debbie Q

    Join date : 2008-09-18      Posts : 4998

    I didn't think credit card information was ever sent over email. It is not secure. It has been a long time since the free cart but you use to have to log in and get the credit card numbers to process the credit cards.

    Debbie Q

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    Sep 02 2016 08:27:42


    Ian S

    Join date : 2008-09-18      Posts : 156

    That's what I thought but the original post suggested that they were getting the card details via the order notification e mail, but this has suddenly stopped.