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Re:Orders highlighted in Red

    May 30 2017 03:48:35


    Debbie Q

    Join date : 2008-09-18      Posts : 4997

    Orders in red mean the cart does not know the status. Usually it means the order did not go through for some reason. A failed transaction or an abandon cart are 2 common reasons. Sometimes The order has gone through and PayPal simply didn't make a call back to the cart so you need to check to make sure there is no record of the sale in PayPal.

    Debbie Q

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