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trying to use UPS Rates

    Oct 04 2008 15:36:50

    #1

    Julie

    Join date : 2008-09-18      Posts : 3

    I'm attempting to set up the shipping to use UPS Rates. It appears to be working just fine, in that rates are calculated, but the rates have absolutely nothing to do with the current rate charts from UPS. The Standard rates the cart calculates seem to be somewhat like the 3-Day Select rates on my UPS chart, but initially they're much higher, then as we go up in weight, they get much lower. The 3-Day Select rates the cart calculates are about 3 times what UPS says it would charge.

    Any ideas why I'm having this problem? I've contacted UPS, but thought I'd check here, as well...



    Oct 06 2008 09:36:42

    #2

    Mal Stewart

    Join date : 2008-09-18      Posts : 139

    The rates themselves come directly from UPS so there is no reason why they shouldn't be correct. The obvious thing to check is your weights, that they are what you think they are, in your Buy Now buttons. Then there are some options on the UPS setup page which can have quite a big impact, for example the Pickup type.

    Mal

    Mal's E-commerce Ltd
    http://www.mals-e.com