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There is also separate FAQ page for setup issues,
click here...
Yes and the service makes a profit too! Nearly all the revenue these days comes from people upgrading to the Premium service. Premium accounts are for busy merchants so it's important to me that the free service is good and that you do well...
Basically anyone with a computer and an Internet connection. Individuals, clubs, schools, charities and small businesses are amongst the users.
However we absolutely will not host a cart for any site that includes; porn, racist or sexist material, any so called "adult" content, software for spamming or spam lists. We will delete any account that has this sort of material. If you are unsure if this might include you or your organization then please ask first.
The shopping cart is complex application which can be bolted onto an existing website relatively seamlessly using only HTML. So we think it's fair to say that you do need at least a basic understanding. In particular you need to know how hyperlinks are constructed and how to create a form. The Help files assume that you have that prior knowledge.
Tutorials on basic HTML can be found at:
A good message board for Javascript, html and java:
Yes. We don't mind if you operate multiple stores.
No. We don't host your product pages and the cart doesn't use a product database so there can be no restrictions on the number products you can have.
The only restriction you might find is if you are selling goods which are downloaded on the internet, for example software or .mp3 music files. The limits in the download system are 50 products for a free account and 500 for Premium.
For a detailed discussion on credit cards click here....
We don't process credit card transactions. We simply collect the information from your customer and post it on. To process credit cards you need to have a Merchant Account with your bank.
A viable alternative to having your own merchant account is to use someone else's. Services such as PayPal or Internetsecure offer you this option and can be linked to the cart. Propay, www.propay.com is also a popular solution but in this case you need to process the cards manually.
If you can't take credit cards you can still accept checks and cash payments, COD for example. This would most likely be the case anyway for a school or a club shop.
As alternative to the proprietary system you can also hook up the cart to a growing list of third party payment processors.
Yes. These days there is no technical reason why your credit card information shouldn't be secure but a lot still depends on the management systems the merchant uses. For example there is absolutely no point in using a SSL secure server to collect credit card details as we do at Mal's e-commerce if you then later on post it over the Internet using unsecured e-mail.
When one of your customers places an order you will be notified by e-mail. That e-mail will contain details of their order excluding the credit card number which you collect from the secure section in Admin.
We use exactly the same process for checks as the same security risks exist although for some strange reason not in most peoples minds.
You don't have one. The shopping cart at Mal's e-commerce is something you add on to an existing website by placing BUY ME buttons by the products and services you wish to sell.
The pages that describe your products have to be hosted elsewhere. One of the advantages of this is that you can continue to use the same URL, or web address. Have a look in the Help files for more information.
The cart does not use a currency symbol at all, instead the denomination of values are indicated by a phrase. The default is "All prices are in US Dollars" but you can change it to anything you like.
Numeric values in the cart can be displayed as:
- 1,000,000.00
- 1.000.000,00
- 1.000.000
The cart can be setup to use one of the following languages:
- English - US
- English - European
- French
- German
- Spanish
- Portuguese - S American
- Portuguese - European
- Dutch
- Danish
- Swedish
- Norwegian
- Italian
- Polish
- Turkish
- Croatian
- Indonesian
- Afrikaans
- Romanian
- Icelandic
- Portuguese - European version
- Finnish
- Hungarian
- Greek
- Estonian
- Welsh
- Czech
- Albanian
As a general rule we do not support the recurring billing systems of third party payment processors (we don't process payments myself either!). Regular payments tend to have to be setup on a product by product basis and the cart would never be able to reconcile a situation where it had two products with different payment schedules.
Yes, the cart can be configured to send the customer a receipt at the time the order is placed. The receipt is free from adverts and can be customized to include your own personalized message. |
